Frequently asked questions about Hotel Anabel

The easiest and safest way to book at Hotel Anabel is through our official website. Select your dates, choose your room type, and enjoy instant confirmation. You can also contact us directly by phone at +34972366200 or by email at reserves@anabel.cat.

Booking through our official website has multiple exclusive advantages designed to offer you the best experience:

• Best price guaranteed: you avoid intermediaries and always get the most competitive price.
• Access to the "Anabel Club": by registering for our loyalty program, you will enjoy immediate benefits:
• Exclusive discounts: a 5% direct discount on your bookings (BASIC level) and up to 7% when you reach the PREMIUM level.
• Loyalty points: accumulate points with each online booking that you can redeem on future stays.
• Premium benefits: PREMIUM level members enjoy free late check-out (subject to availability).
• Flexibility and security: direct management of your booking, clearer cancellation conditions and a 100% secure payment platform.
• Personalized attention: when you book with us, any special requests go directly to our team, guaranteeing faster and more efficient service.

Yes, modifications or cancellations are possible depending on the rate you selected when making your booking. If you booked through our official website, you can manage changes in the "My booking" section or by contacting us directly. If you booked through an external portal (such as Booking.com or Expedia), you will need to handle any changes directly with them.

To offer you the best experience, we have different fare options, each with its own conditions:

• Standard Fare: designed to offer you flexibility. You can cancel your booking free of charge if you do so at least 48 hours before your arrival date.
• If you cancel within 48 hours of arrival, you will be charged for the first night.
• In case of non-show, the amount for two nights will be charged.
• Web Rate: our most economical and exclusive option. Due to its advantageous conditions, this rate does not allow modifications or cancellations once the booking is confirmed; full payment is due at the time of booking.

Our rooms are ready for check-in from 3:00 PM. If your room is already available, you can check in earlier; otherwise, you can enjoy our facilities while we prepare your stay.

Check-out time is until 12:00 PM. We appreciate you vacating your room before this time to facilitate our cleaning process. If you wish to stay longer, you can book a late check-out at reception (additional cost applies and depends on occupancy).

We have a luggage storage room and you can continue enjoying the facilities during the day.

Subject to availability and an additional charge. If you wish to check in earlier or check out later, please inquire at reception the day before or email us at reserves@anabel.cat.

Yes, we offer a free luggage storage service so you can leave your bags safely at reception and continue enjoying your holiday in Lloret de Mar without worries.

At Hotel Anabel, we offer a wide variety of rooms designed to suit all types of travelers (couples, families, or solo travelers). Our room categories include:

• Comfort Rooms: completely renovated and soundproofed, with Double, Triple and Family options, plus our spacious Family Suite.
• Standard Rooms: functional and comfortable exterior rooms (Single, Double, and Triple). Depending on your choice, you can enjoy views of our pool, the garden, or the city. You can find complete details and photos of each room type in our rooms section on the website.

All our rooms are equipped to ensure maximum comfort and relaxation during your stay on the Costa Brava. Standard amenities in all room types include:

• Air conditioning (cooling/heating): depending on the season, one system or the other is used.
• Private furnished balcony.
• Free high-speed Wi-Fi.
• Soundproofing (in Comfort categories).
• Free kettle, tea bags and coffee upon request (in Comfort categories).
• Free safety deposit box.
• Minibar (fridge type, without drinks).
• Full bathroom (check specific equipment according to category).

Yes, all our rooms, without exception, have free Wi-Fi. We want you to feel at home, so you can enjoy a stable and fast connection throughout the property, both in the rooms and in the common areas.

Yes, we are an ideal hotel for family stays. We offer Comfort Family Rooms and a Family Suite designed to provide space and comfort for everyone. We also offer cribs free of charge upon prior request. We recommend indicating this requirement during the booking process on our website or contacting us in advance to ensure availability.

The family rooms are designed for 2 adults and 2 children under 12 years old, and have 2 double beds of 135 cm and 190 cm each.

Yes, we serve a full breakfast buffet in our restaurant. We offer a wide variety of fresh products, hot options, and fruits.

Yes, we have several parking options so you can enjoy your stay in Lloret de Mar without worries. We offer the following alternatives:

• Parking on the hotel's ground floor: direct access to rooms via elevator. Includes electric vehicle charging station (upon request).
• Parking in the hotel garden: key access (deposit € required)
• Private parking 150 meters away: access via remote key (deposit € required).

Important recommendation: demand for places is high, especially during peak season. We strongly recommend booking your place in advance by calling +34972366200 or sending an email to reserves@anabel.cat.

In accordance with current regulations, smoking is not permitted in the rooms or in any enclosed areas of the hotel. We have designated smoking areas on our terraces/outdoors.

No, pets are not allowed.

Yes, our establishment has adapted facilities to ensure access and comfort for all our guests. We have 4 standard double rooms with street views; when making your reservation, please indicate that you require an adapted room.

Hotel Anabel is located in the heart of Lloret de Mar, on the Costa Brava (Girona), in a quiet and well-connected area. The best way to reach it is by car: from the south via the C-32, and from the north via the AP-7 (Lloret de Mar exit). The hotel has parking available, but advance booking is required.

Lloret de Mar and its surroundings offer a wide variety of options: fine sandy beaches, the Santa Clotilde Botanical Garden, Sant Joan Castle, the coastal path, the Montnegre-Corredor Natural Park, and the picturesque towns of Tossa de Mar and Blanes, with its famous Mar i Murtra Botanical Garden. There is also a wide range of water sports, hiking, and nightlife.

During the months of July and August we have activities designed for children aged 4 to 12.

Throughout the season we have a program of music and shows every night.

The hotel only offers full board; drinks are extra.

Yes, Hotel Anabel has an outdoor pool for the exclusive enjoyment of our guests. It's the ideal place to relax and enjoy the beautiful weather on the Costa Brava.

Yes, the hotel has its own restaurant with buffet service. We offer different meal plans: bed and breakfast, half board (breakfast and dinner), or full board (breakfast, lunch, and dinner). Drinks are not included in any meal plan and are charged separately.

Yes, Hotel Anabel has a spa with free access for all our guests, open from 8:00 a.m. to 8:00 p.m. The gym, located in the same area, is available for an additional fee. We recommend checking availability and services at reception upon arrival.

Hotel Anabel's policy requires all guests to be 18 years of age or older unless accompanied by a parent or legal guardian. Reservations for groups of minors without a responsible adult are not accepted; in such cases, the hotel must be contacted in advance.